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Open the shipping confirmation email you received after placing your order.
* Click on the tracking link provided in the email. This link will take you directly to the shipping carrier’s website with the most up-to-date tracking information.

We do ship every item with extra padding. Despite this, our customers report that around 1 in 1000 products arrives damaged due to mail service mistreatment.
If this happens to you, please contact us with:
– Your order number.
– A picture of the damaged product. Once your return request is approved, we will provide you with instructions on how and where to send your items back.

Once received, we’ll be happy to send out another free of charge.

Refund

⁠Once we receive and inspect your returned items, we will process your refund within [Insert Number, e.g., 5-7] business days.

 * The refund will be credited back to your original payment method.

 * Please note that shipping fees are non-refundable unless the return is due to a defect or an error on our part.

Yes, we absolutely offer international shipping! We’re delighted to connect with customers around the globe.
We ship to [different countries or regions if applicable, e.g., most major countries worldwide, Europe, North America, Australia]. You can see the full list of countries we ship to during the checkout process.
Please note that international shipping costs and delivery times vary depending on the destination country and the shipping method you choose. These costs will be calculated and displayed at checkout before you complete your order.
Additionally, please be aware that your order may be subject to import duties, taxes, and other fees levied by the destination country’s customs regulations. These charges are the responsibility of the customer.
For more specific information regarding shipping to your country, including estimated delivery times and potential customs fees, please don’t hesitate to contact our customer support team. We’re here to help make your international shopping experience as smooth as possible!

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